Returns & Exchanges
At Headphones.com, we want you to love your audio gear, which is why we offer a 365-day return policy on most products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within one year of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
After your request is approved, we will email you a prepaid shipping label to ensure your package is tracked and insured during transit.
Package Your Gear
Securely pack the headphones in their original packaging, including all cables, cases, and accessories to ensure a full refund.
Receive Your Refund
Once our technicians inspect the returned unit, we will process your refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing